Are Warranty Stickers Legal Uk

We are helping the FTC scare these manufacturers by reopening our #VoidIfRemoved competition. When the FTC sent out its first set of letters in April, I stoked its fire by calling for a good old-fashioned witch hunt and asking netizens to post photos of illegal warranty stickers on Twitter and Facebook with the hashtag #VoidIfRemoved. We collected those bids and handed them over to the FTC – but apparently the fight has only just begun. Stickers that say “Invalid warranty if removed” are often found on gadgets, in many cases with cover screws that someone can use to open the product and inspect its internal components. Stickers can indicate if a consumer has attempted to perform an “unauthorized repair.” Adhesives can be dissolved, quickly scraped or peeled off by substances such as lighter liquids, mineral spirits, WD-40 and Goo Gone (all oil-based substances). Non-oily solvents such as acetone, alcohol friction, Windex and vinegar as well as water also effectively dissolve the stickers on your laptop. As a handyman/electrical engineer, I often read these labels as “invalid warranty if not removed” 😉 Honestly, as a repair technician in a small workshop, I understand the use of these stickers. It`s great to get a warranty included with your device, and if it bothers you during this warranty period, take advantage of it. However, if you decide to fix it yourself or just want to open the device for yourself and break something, this shouldn`t be the manufacturer`s problem. My shop has a similar policy.

We offer a 90-day warranty on our repairs, provided the customer doesn`t break the phone, soak it in water, or let someone else tinker with it. We guarantee our manual work, not someone else`s. Stickers can indicate if a consumer has attempted to perform an “unauthorized repair.” The regulator said such provisions are “generally prohibited by the Magnuson-Moss Warranty Act, a law that regulates warranties for consumer products.” It permanently voids the warranty as it is an unauthorized modification at the factory. This has far-reaching implications. Warranty stickers are designed to ensure that everyone behaves according to product guidelines and protect your range of brands. There are 2 different types of warranty stickers – exhaust stickers and empty stickers. In the letter, the FTC asked the six companies in question to review their promotional and warranty materials “to ensure that such materials do not indicate or imply that warranty coverage depends on the use of certain portions of the Services.” Within 30 days, the FTC will conduct a review and “enforcement” if the appropriate changes have not been made. Difficulties arise with some warranty issues. In the UK and Europe, a manufacturer reserves the right to refuse a repair if it believes that the warranty has expired. Many manufacturers still repair an item if there is a known defect with the product or if repair by a third party – who has voided the warranty – has not affected the defect in question. For example, if your iPhone screen cracks and you get it repaired, only to find that a month or two later, the headphone jack stops working, Apple will fix it.

If you`ve replaced the screen with a third party and find that the backlight stops working, Apple won`t touch it. Won`t destroy it, but it can be difficult to remove the glue if the stickers are there for too long. It should be fine. The only thing that is a bit difficult is something like a memory module. Some vendors (including iFixit) offer a warranty on something like a Samsung or Micron memory module. But it`s a seller`s warranty where the only thing that really proves it was sold by iFixit (or anyone) with that warranty is this sticker. I`ve noticed that iFixit doesn`t put any type of “invalid warranty if removed” message on the sticker, but some competitors do. OWC stickers say “warranty void when S/N is removed”. However, memory modules aren`t really something where a repair makes a lot of sense, especially with a lifetime warranty. The whole thing would be replaced by an equivalent module. Hello, so the FTC in the US made warranty stickers illegal (rightly, they were totally absurd and companies should be charged for it), but how does it work in the UK? I`m from Poland, I`m not sure how it works here. I have a PS4.

I still have the warranty, but I want to clean it inside, the compressed air is not good enough after all these years, but to remove the largest panel, you need to remove a warranty sticker attached in an absurd place. Yes, you can! You may want to reconsider whether it`s a warranty seal, license key, or serial number sticker, as losing these stickers can make it difficult to maintain your laptop or its included software in many situations. You can also avoid removing the stickers if the laptop is in perfect condition and you plan to sell it. The warranty expires by removing or modifying the identification labels on the machine or its parts. Lenovo does not guarantee uninterrupted or error-free operation of any machine. “Provisions that tie warranty coverage to the use of certain products or services hurt both consumers who pay more for them and small businesses that offer competing products and services,” Thomas Pahl, acting director of the FTC`s Consumer Protection Office, said in a press release. Those little “warranty expires when removed” stickers you see on the back of your PS4, TV, laptop, and any electronics you`ve purchased could actually be against the law. U.S. regulators have argued that these stickers violate consumer protection laws and threaten to invalidate your device`s warranty terms if you decide to open your purchase and rummage inside to fix the problem.

The names of the companies that received the FTC letter were not disclosed, but it`s not hard to guess. There is one company in particular that makes it very difficult to open its devices, and is quite strict when it comes to not complying with a warranty when it sees evidence of supposedly (completely legal) manipulation. While this certainly sounds like great news for consumers, all of this is only true for the United States. In the UK, things are a bit more complicated, but thanks to the EU, we are pretty well protected against defective goods inside or outside the warranty. Under EU law, a manufacturer must repair or replace a defective product free of charge for at least the first two years. If they can`t offer this, they will have to reimburse you in whole or in part. Why expiration warranties for repairs is illegal Nevertheless, in a 2018 study by the U.S. PIRG Education Fund, 45 of the 50 device manufacturers surveyed invalidated warranties when product owners used independent or self-healing repairs.

As Motherboard reported, under the Magnuson Moss Warranty Act of 1975, no manufacturer can limit the repair of a device on which it offers a warranty.

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